What HiLucy connects to, and how deep each connection goes
Six integrations, each with a stated direction. Some are two-way, some only read, some only write. Every integration page carries an Integration depth table naming the objects that move, what triggers them and what is not synced, so you can tell what you are getting before you connect rather than after.
WhatsApp Business API
Two-wayTwo-way messaging on the official WhatsApp Business API: inbound guest messages, replies, and Meta-approved templates outside the 24-hour window.
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Cloudbeds
Read-onlyRead-only. Reservations, guests and rooms sync into HiLucy every 15 minutes. HiLucy never writes back to Cloudbeds.
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Stripe
Two-wayTwo-way. In-chat charges, card-on-file holds and Connect payouts go out; payment results come back on webhooks.
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Acuity Scheduling
Two-wayTwo-way. Availability is read from Acuity, and appointments are created, rescheduled and cancelled in it.
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GoHighLevel
One-way outOne-way out. Booking contacts and opportunities are pushed on each order. Guest chat transcripts are not synced.
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Monday.com
One-way outOne-way out. Front-desk escalations raised by staff become items on one configured board.
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More ways to use HiLucy
AI Concierge for Hotels
Front desk automation, smart upsells, and 24/7 guest service for hotels and resorts.
WhatsApp Concierge
Guest conversations on the app they already have, no downloads, no friction.
AI for Vacation Rentals
Self check-in, local guides, and automated upsells for remote hosts and villas.
AI Guest Messaging
One unified inbox for WhatsApp, SMS, web chat, and email, with AI doing the routine work.
HiLucy vs Alternatives
How HiLucy compares to PMS add-ons, generic chatbots, and manual WhatsApp.
Pricing
Simple per-room pricing for hotels, flat pricing for hosts and villas.
Ready to let Lucy run the show?
Set up in minutes. No coding required. Your guests will never know the difference, except the service just got way faster.
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