Yes, with the right vehicle and a few local tips. Tulum's roads are slower-paced than a city; the biggest hazard is potholes, not traffic. All our scooters have front and rear brakes sized for local roads. We give every renter a 2-minute orientation at pickup: where to slow down, which routes to avoid after dark, and what to do if you get a flat.

For scooters, yes. You need prior scooter or motorcycle experience. Tulum's roads have potholes and occasional gravel; a first-timer on a scooter is a safety risk to themselves. For ATVs, just a valid driver's license. No prior ATV experience needed. Not sure which vehicle is right for you? Message us before booking.

Call or WhatsApp us immediately. We answer 7 days a week. Every rental includes third-party liability (1,000,000 MXN) and personal accident cover (50,000 MXN). Roadside assistance is included: flat tire, dead battery, or breakdown. We come to you at no extra charge. A 10% deductible applies to at-fault collision or major damage.

Most likely yes. Pickup at our shop is always free; delivery to your hotel or Airbnb starts at a small flat fee based on zone. The exact amount shows before you confirm. We cover the Tulum Hotel Zone, the town center, and most cenote roads. We don't deliver inside Sian Ka'an or Jaguar Park.

Tulum showers are usually short: 20 to 45 minutes, then clear skies. Rain is part of the rental and isn't refundable. If it's actively pouring at your scheduled delivery time, we'll hold and reschedule to a safe window at no charge; this doesn't shorten your rental time.

Cash (USD or MXN), card, or Venmo. All three work. For the security hold we need a credit card or a $200 USD cash deposit. Debit, Revolut, and prepaid cards can't be used for the hold but are fine for the rental payment itself.