Description
Frequently asked
Answers to the questions guests ask most.
Can you deliver it to me?
Yes — we deliver to these areas:
- Tropic Air office: free
- Maya Air office: free
- Water taxi office: free
- Main office: free
Delivery to these areas is included at no extra cost.
What if I need to cancel?
Here's how cancellations work:
- Cancel 730 hours or more before pickup: a full refund.
- Cancel 168–730 hours before pickup: a 70% refund.
- Cancel 72–168 hours before pickup: a 50% refund.
- Cancel 24–72 hours before pickup: no refund.
Do you take a security deposit?
Yes. A refundable $100.00 security deposit is charged with your booking, and we keep your card on file for the rental.
What comes with the rental?
Every rental includes:
- Third-Party Liability
- Bridge Pass
- 24/7 Road Assistance
- Lock Bar
- Full Tank Of Gas
- Full Windshield
- Bright Headlights
- Comfy Seats
- Extended Roof
- Airtag Trackers
- Crash Bar
- All Terrain Tires
Is it cheaper if I rent for longer?
Yes — the daily rate drops the longer you book:
- 3+ days: 10% off the daily rate
- 7+ days: 20% off the daily rate
How long can I rent it for?
You can book this for up to 30 days.
What time can I pick up and drop off?
Pickups start at 09:30 and the vehicle is due back by 14:00.
Are there any limits I should know about?
Rental Rules, Restrictions, Fees, and Terms & Conditions: No drinking and driving. All drivers must have a valid driver's license, and should comply with all road and parking regulations. Parking is strictly prohibited on red lines, at intersections or corners,“No Parking” areas, in front of gates or access points, and no double-parking. Any fines or penalties incurred are the renter’s responsibility. Gas must be refilled or paid for on the day of departure. For your security, the golf cart must be locked whenever it is unattended, If the golf cart is found unlocked, it will be confiscated immediately and will not be returned to the renter. In such circumstances, no refund will be issued. Please note that our golf carts are strictly prohibited from being driven to the farthest northern end of the island, including El Norte Bar & Grill, Margaritaville, Reef Heaven, and Rocky Point.
If the golf cart is driven to any of these restricted areas and subsequently breaks down, the Renter shall be solely responsible for a mandatory towing and recovery fee of US$500, payable in cash. This fee shall apply without exception and shall be due immediately upon recovery of the golf cart.
Can I add anything to my booking?
Yes — these can be added at checkout:
- Birthday Decorations: $25.00
- Insurance: $10.00
What do I need to bring?
The Guest/Renter must present a valid driver’s license prior to operating or renting the golf cart.
What about gas?
The golf cart will be provided with a specified level of fuel at the commencement of the rental. The Renter is responsible for returning the golf cart with the same level of fuel as provided. If the golf cart is returned with less fuel than the required level, the Renter shall be responsible for the applicable fuel refill charge, which must be paid upon return or on the departure date.
What if the vehicle breaks down, or I have an accident?
We provide 24/7 roadside assistance throughout the rental period. In the event of a breakdown or mechanical issue, the Renter must contact us immediately. We will dispatch a service agent to assess and, where possible, repair the golf cart. If the issue cannot be resolved on-site, we will provide a replacement golf cart.
What if the weather is bad?
In the event of inclement or severe weather conditions upon the Guest’s arrival, the Guest may arrange transportation by taxi to their resort or accommodation. Once the Guest has arrived safely, we will arrange for the golf cart to be delivered directly to their resort, at no additional charge.
Can I keep it longer once I have it?
The Guest may request to extend the rental period, subject to availability. Any request for an extension must be submitted at least one (1) day prior to the original rental end date.
How can I pay?
Once the Guest has selected their rental dates and confirmed the availability of a golf cart, the booking page will proceed to the payment section. Payment must be completed in order to confirm and secure the reservation.
Also available from this shop
Scooters, ATVs. Same operator, same pickup location.
6-Passenger Golf Cart
Your rental dates
11 availableInsurance & what's included
- Third-Party Liability
- Bridge Pass
- 24/7 Road Assistance
- Lock Bar
- Full Tank Of Gas
- Full Windshield
- Bright Headlights
- Comfy Seats
- Extended Roof
- Airtag Trackers
- Crash Bar
- All Terrain Tires
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